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We first blogged about Covid-19 a year ago.  That blog post recalled the lack of reliable information upon which to make decisions during the ‘flu pandemic of 2009; and predicted that, once again, this pandemic would be characterised by deep uncertainty.  I never suspected when I wrote it that, one year on, we would still [...]

I have read many books about decision-making over the years, mostly from a perspective of psychology/behavioural economics.  Some have focused on the particular challenges of decision-making in a crisis; whilst others are more general in their outlook, but still generally contain useful nuggets for crisis management.  I have to say that this book by Roger [...]

More details have emerged in the last couple of weeks of the significant impact of the ransomware attack on the Scottish Environment Protection Agency (SEPA) that began on Xmas Eve.  Nearly 4 weeks on, it has emerged that the email system is still down and that emails submitted since the attack began cannot be accessed.  [...]

Many of us woke up in the UK this morning to the story that, unbelievably, 150 000 records had been erroneously deleted from the Police National Computer.  The data loss, which occurred during a regular weekly purge of data, has been attributed to a coding error which has now been rectified.  Reassuring as this may [...]

How Effective is Home Working?

Sadly, there has been no shortage of stories of businesses struggling with Covid-19 in the last year.  However, I was intrigued by the story this week about Frontier Development experiencing delays in the release of their much-anticipated Elite Dangerous Odyssey.  One would have imagined that developing video games would be one of the industries that [...]

As usual, at this time of the year, we like to review the data on product recalls in the UK.  Annual data for recalls of food products (from the FSA website) and electrical products (from the Electrical Safety First website) are shown below. Despite my comment a year ago that “the figures are pretty low [...]

It’s always great to see a new book on crisis management, and I was particularly interested to see this one as I used to run crisis management training courses with Jonathan Hemus some years ago.  One of the most common problems with books that purport to be about crisis management is that they really just [...]

Tributes have been paid in Glasgow and across the world to the 66 people who died in a crush on Stairway 13 at Ibrox Park fifty years ago today.  A casual reading of the incident might conclude that it was simply a tragic combination of circumstances – Rangers fans elated by a last-minute equaliser against [...]