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Business Continuity, Crisis Management & Information Security Solutions


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What Is Crisis Management?

What is Crisis Management? – Crisis Management, training and exercises explained!

Crises arise from many different causes but, regardless of the trigger, examples such as the Costa Concordia running aground and the PIP breast implant recall; have once again demonstrated the severe consequences of a crisis for the organisation itself and its stakeholders. A crisis can threaten the continued existence of the organisation; but it is important to remember that a crisis also presents opportunities for the well-prepared organisation to emerge stronger than before.

Cambridge Risk Solutions ( gives a brief explanation of Crisis Management, and explains how we can help with training and exercising to improve your crisis management capabilities.

It is essential for organisations to develop and maintain a crisis management capability, in order to minimise the likelihood of crises occurring and to manage them effectively should they occur. Practical guidance on developing a crisis management capability is contained in BS 11200:2014 Crisis Management – Guidance and Good PracticeISO 22301:2012 also defines requirements for incident management.

Crisis Management Training

crisis management training – Cambridge Risk SolutionsOur crisis management training is designed specifically to help incident management teams to develop their crisis management capability, both individually and collectively. Our training takes many different formats including executive briefings, presentations and workshops. Read more about the different types of training offered here.

Desktop Exercises

Once the appropriate training has been completed, each team will need to further develop their crisis management capability by taking part in appropriate exercises. Desktop exercises are extremely effective in, raising individual awareness of the business continuity plans, helping an individual to better understand their role within the incident management team and identifying any areas for improvement in the business continuity plan.

Crisis Communications Training

Communicating with stakeholders is a key component of managing a crisis: a number of recent incidents have vividly illustrated the consequences of getting this wrong. Our training equips senior managers with the skills and confidence to communicate effectively.

Related Information:

Crisis Management Examples / Case Studies

Definition of Crisis Management

Get In Touch

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.