Manchester Airport Disruption – Have Lessons been Learned from Previous Incidents?

There has been extensive media coverage of chaotic scenes at Manchester Airport over recent days. Manchester Airport is certainly not unique within the aviation sector in encountering difficulties as the volume of passengers returns to normal (Easyjet and British Airways are also in the headlines), and I am not qualified to comment on what they […]

What Lessons can we learn from the Conti Ransomware Attack on the Irish HSE?

To their great credit, the Irish Health Service Executive (HSE) has published the full post-incident report into last year’s Conti ransomware attack. Prepared for them by PwC, the report is a fascinating read and allows us all to learn from the HSE’s unfortunate experience. The initial infection took place on 18th March 2021, when a […]

Remembering the Kegworth Air Crash

Last Saturday marked the anniversary of the Kegworth Air Crash. On 8th January 1989 a British Midland Boeing 737 developed an engine fault shortly after taking off from East Midlands Airport bound for Belfast. The pilots mistakenly shut down the wrong engine and the plane crashed onto the M1 just outside the airport perimeter. Of […]

Crisis-Hit Britain – is this as bad as the 1970s?

It seems incredible that, in the space of just a few weeks, we have stumbled from the chaos of the withdrawal from Afghanistan to national CO2 shortages and now a fuel distribution crisis.  Inevitably, comparisons are being made with the end of James Callaghan’s government and the “Winter of Discontent”. Despite the title of this […]

Book Review – Crisis Proof by Jonathan Hemus

It’s always great to see a new book on crisis management, and I was particularly interested to see this one as I used to run crisis management training courses with Jonathan Hemus some years ago.  One of the most common problems with books that purport to be about crisis management is that they really just […]

On This Day in History – The Kings Cross Fire

On the evening of 18th of November 1987, 31 people died and many more were injured in a terrible fire in Kings Cross Underground station.  As always in these blog posts, we should firstly remember the victims and the many others who were affected by the incident.  Whilst the most obvious “cause” of the tragedy […]

Near Misses: Donald Trump, NASA and the 7 July Bombings

Donald Trump has been roundly criticised for his most recent comments downplaying the severity of Covid-19.  It appears that he has inferred from the fact that he appears to have had a mild form of the disease (although he is not out of the woods yet) that all Covid-19 infections are mild and there is […]

On This Day in History – Ladbroke Grove

21 years ago today 31 people died and over 250 were injured when two trains collided at Ladbroke Grove.  First and foremost our thoughts are with the many people who are still affected by the accident years later. As well as being one of the worst train crashes in Britain over the last few decades, […]

Crisis Management Insights from the Archbishop of Canterbury and the Pope

We have studiously refrained from giving a running commentary on the Covid-19 crisis in our blog, but I was intrigued to hear the Archbishop of Canterbury’s comments reported this morning on the need to delegate elements of the crisis response to a local level.  This struck a particular chord because I used to use the […]

Book Review – Psychology of Intelligence Analysis by Richards J Heuer

This is certainly not a new book (the most recent edition came out in 2018), but I only recently became aware of its existence and relevance to risk and crisis management.  Richards Heuer enjoyed a distinguished career in the CIA and wrote the book primarily for his fellow intelligence professionals (and consumers of intelligence such […]