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Business Continuity, Crisis Management & Information Security Solutions

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Business Continuity Awareness Week (BCAW) takes place this year from the 15th to the 19th of May and focuses on the very topical issue of cyber security.  As a timely curtain-raiser for BCAW 2017, the news emerged on Monday that user IDs and email addresses for customers of the 'Guardian Soulmates' dating website had been [...]

It was announced last week that the Information Commissioner's Office (ICO) had fined the insurance company Royal Sun Alliance £150 000 for the loss of a hard drive containing names, addresses and bank account details of 60 000 customers.  The device was stolen from RSA's offices in West Sussex but it is not known whether [...]

Some 40,000 Tesco bank accounts have been frozen following online fraud attacks, with money taken from some 20,000 customers.  Social Media comments have been made since Saturday when the fraudulent activity was first spotted. A statement has been released by the Chief Executive, Benny Higgins, explaining why action has been taken to temporarily stop online [...]

On Friday, the UK software firm Sage Group notified about 200 of its UK customers that sensitive information, including their employee bank account details and salary information, may have been affected by a data breach; the firm has also now reported the breach to the City of London Police.  More details about the causes of [...]

The Information Commissioner's Office (ICO) released its most recent annual report at the end of June, which showed a continued steep rise in the number of data protection incidents.  There were a total of 1954 self-reported data protection incidents in 2015/16, an increase of over 17% from the previous year.  The figures are even more [...]

There was an interesting postscript today to the story of the data breach at TalkTalk last October.  You will recall that the at first it was feared that personal details of all 4 million of the company's customers could have been compromised, although the breach ultimately turned out to be much less serious.  The company [...]

Over the last two days we have blogged about two of the most prevalent forms of business disruption: IT outages and product recalls.  Today we turn our attention to another very common, and growing, form of disruption: data breaches. It was announced last week that Chelsea and Westminster Hospital NHS Foundation Trust has been fined [...]

George Osborne has warned today of the threat of deadly cyber attacks. This follows a spate of information security breaches, most famously that of Talk Talk. It is, perhaps, unlikely that any system will ever be 100% secure, particularly where there are requirements for the general public to be able to enter data through a [...]

The Rising Cost of Data Breaches

The cost of data breaches is rising: the Information Commissioner's Office issued £1.8 million in fines during the 12 months to June this year, compared to just £431,000 in 2010-11.  Since then the big fines have continued, including: £250 000  to Scottish Borders Council, whose former employees' records were found in a recycling bin; £175 000 to [...]

The Information Commissioner published a report last week into an incident that occurred in March this year, when a CD containing personal data on 1.6 million people was lost during an office move at Eastern and Coastal Kent Primary Care Trust (PCT).  Clearly people will be concerned that data losses such as this are still occurring [...]