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There are many interesting lessons to learn in the unfolding saga at on-line sports retailer Wiggle… Customers first started raising concerns over two weeks ago about orders being placed on their Wiggle accounts (and payments taken) without their knowledge.  Some people also reported that they had been locked out of their accounts.  The company’s initial [...]

We blogged back in January about how GDPR fines were starting to bite.  Now, drawing on data from GDPR Enforcement Tracker, we take a first look at the fines that have been issued under GDPR specifically for data breaches. The database lists 70 fines related to data breaches, ranging in value from €300 to €10m.  [...]

I’m sure I wasn’t the only person to be somewhat surprised at the news that Baroness Dido Harding has been appointed to oversee the implementation of the new NHS Covid-19 app.  Rightly or wrongly, she will always be associated with the massive data breach at TalkTalk in October 2015 and has received significant criticism for [...]

Given the heightened risk of cyber incidents in the current Covid-19 crisis, it seems timely to look at the Cyber Security Breaches Survey 2020 published recently by the Department for Digital, Culture, Media and Sport.  Now in its fifth year the survey looks at UK businesses, charities and, for the first time, educational establishments. In [...]

Understandably we are all focused on the growing threat of coronavirus; but that doesn’t mean that other risks have gone away.  In particular this week we saw announcements of high-profile data breaches at Network Rail and Virgin Media. On Monday it emerged that the email addresses and travel details of about 10,000 people who used [...]

GDPR Fines Starting to Bite

A report published recently by DLA Piper looks at the impact of GDPR, 18 months on from coming into force across the EU.  So far 160 000 breaches have been reported, including: 40 000 in the Netherlands; 37 000 in Germany; and 22 000 in the UK. The report states that the fines imposed to [...]

The Information Commissioner’s Office (ICO) has today issued a notice of its intention to fine British Airways £183.39M for infringements of GDPR.  The proposed record-breaking fine relates to a well-publicised cyber incident in 2018, wherein user traffic to the British Airways website was diverted to a fraudulent site.  Personal data of approximately 500,000 customers were affected [...]

A recent academic study by Daniele Bianchi and Onur Kemal Tosun analysed the market reaction to 41 deliberate (ie criminal) security breaches that occurred in large US firms between 2004 and 2016.  The authors found that firms experiencing such a security breach experienced a loss in value of between 1 and 1.5% over a period [...]

The Information Commissioner’s Office (ICO) published its report for the year 2017/18 last month, containing a useful update on the prevalence of information security issues. Firstly, the ICO reported that the number of data protection concerns raised had risen to 21019 (up 15% from last year).  In a similar pattern to last year, 32% of [...]

Last week was a very busy week for the ICO – and nothing to do with GDPR…. First came the announcement on 12th June that Yahoo! UK Services Ltd was being fined £250 000 for the massive data breach in 2014 (disclosed in 2016) affecting 500 million users globally.  Specifically, the ICO’s investigation focused on [...]