Helen Molyneux, Author at Cambridge Risk Solutions

An empty GP surgery waiting room after hours, with a desk telephone handset lying off the hook on the reception counter

Hundreds of GP Websites Gone Overnight: What Supplier Insolvency Really Looks Like

Leave a Comment / Business Continuity, Information Security & ISO 27001, Supply Chain Resilience / Helen Molyneux

This week, up to 600 GP practices across England and Wales lost their websites after the company that provided them went into administration. Patients can no longer use the online consultation forms. The chatbots and the FootFall online consultation platform have gone too, and some practices have warned that requests patients had already sent may

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Open car boot at dusk packed with jump leads, a torch and a blanket, the government's winter car kit advice

Be Ready — But For What, Exactly?

Leave a Comment / Business Continuity, Crisis Management / Helen Molyneux

A more sceptical read of the government’s new resilience campaign than the headlines gave it The instinct behind the government’s new Be Ready campaign is sound. A poll cited when the Deputy Prime Minister launched the underlying programme found only 15% of people have any kind of emergency kit, and more than 40% couldn’t manage

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Hand reaching for a power switch, representing the decision to take a system offline during a cyber incident

Who’s Allowed to Pull the Plug?

Leave a Comment / Business Continuity / Helen Molyneux

What this week’s internet-wide PHP scramble actually tests On Tuesday, the people who look after the software plumbing most of the web runs on had a bad day. Two critical flaws were found in PHP, the language that quietly powers something like seven or eight in every ten websites, including a huge chunk of the

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An empty chair at the head of a long boardroom table, with an unopened envelope, a notebook and a glass of water set out in front of it.

118 people and a Chief Resilience Officer: reading the BCI Future of Resilience Report 2026

Leave a Comment / Business Continuity / Helen Molyneux

The BCI’s latest research arrived with a confident covering email. The BCI Future of Resilience Report 2026, produced with the support of F24, describes “a profession on the verge of a significant transformation” and promises “the rise of the Chief Resilience Officer as a standard senior role”. Those are big claims about where our profession

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Retail stockroom CCTV monitors beside a QR code on a clipboard, illustrating a shadow IT workaround that bypassed data protection sign-off

What the Met Police’s Auror Reprimand Really Teaches About Shadow IT

Leave a Comment / Data Protection & GDPR, Information Security & ISO 27001 / Helen Molyneux

A LinkedIn Celebration, Six Months Before an Enforcement Notice In April, Auror’s co-founder and the Metropolitan Police’s official account posted on LinkedIn about a retail crime pilot going well. Officers in Lewisham and central London could review CCTV and incident reports submitted by retailers through a platform called Auror, and the positive outcome rate —

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A supermarket worker uses a probe thermometer and clipboard to check the temperature of empty, fogged-up freezer cabinets, with the aisle closed off, after a cyber attack on the store’s refrigeration systems

Defrosted overnight: the French supermarket cyber attack and How it describes my job

Leave a Comment / Business Continuity, Information Security & ISO 27001, Risk Management / Helen Molyneux

When someone asks me what I do for a living, I usually take a breath before answering. Business continuity, crisis management, information security, data protection, emergency planning, exercising, training…. People’s eyes start to glaze over somewhere around the third item, and I can see them filing me under “something in IT” or “health and safety,

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Oil tanker sailing without lights at dusk through a rocky strait, with a distant lighthouse beam across the water

One in Twenty: What the Hormuz Bonus Tells Us About Risk Appetite

Leave a Comment / Risk Management / Helen Molyneux

I was listening to Times Radio yesterday when the conversation turned to the pay now on offer to tanker crews prepared to take ships through the Strait of Hormuz. The Financial Times has reported captains earning around $100,000 a month, against a normal rate of about $15,000, plus a $50,000 bonus for each passage, with

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Ground crew repositioning an aircraft on a wet airport apron at dusk, with an air traffic control tower in the background

The Fault Lasted a Millisecond. The Recovery Took Days.

Leave a Comment / Business Continuity / Helen Molyneux

On 8 September, a defect in the software that allocates radar identification codes to aircraft over the UK lasted, by NATS’ own account, a matter of milliseconds. Controllers lost the ability to tell which blip on their screens belonged to which flight without switching to manual coordination, and restrictions went on across the whole of

The Fault Lasted a Millisecond. The Recovery Took Days. Read More »