Business Continuity

Relay baton dropped mid-handover, illustrating a failed third-party contract handover

What the Sats Marking Crisis Tells Us About Third-Party Contract Handovers

What the Sats Marking Crisis Tells Us About Third-Party Contract Handovers Every July, Year 6 pupils across England find out how they did in their Sats. This year, a lot of schools found out how their exam board did instead, and the answer wasn’t good. Pearson took over the £180 million Sats marking contract from […]

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Fire extinguisher behind break glass panel in an office corridor — the emergency plan nobody reaches for

Your Business Continuity Plan Exists. So Why Did Nobody Use It?

In my experience, organisations that come to me for consultancy often share a similar story. They had a business continuity plan in place, sometimes one they had developed internally, sometimes one built by a previous consultant. Something went wrong, and nobody invoked it. Not because the disruption was trivial, but because nobody felt confident enough

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Aerial view of a stone architectural maze with a clear navy blue path marked through it, representing navigation through complex ISO standards

ISO Spaghetti: Why the Standards Landscape Is Confusing (and What to Do About It)

The five standards worth knowing about ISO Spaghetti: Why the Standards Landscape Is Confusing (and What to Do About It) I have lost count of the number of tender documents I have reviewed that specify ISO 22301 and ISO 27001 and ISO 31000, sometimes with ISO 22361 thrown in for good measure. Occasionally all four

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