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Business Continuity, Crisis Management & Information Security Solutions


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Crisis Management Training Case Study

The Client and the Task

Over a period of three months, Cambridge Risk Solutions worked with an entire ‘Health Economy’ – including a Primary Care Trust, two Acute Trusts and a Mental Health Trust – to improve their ability to respond to disruptions. The programme began with a half-day training course for each Trust to introduce members of the Incident Management Team to the principles of Crisis Management. This was quickly followed by a half-day ‘desktop’ exercise for each team to reinforce learning.

The Solution

Crisis Management Training Case StudyOnce these activities were completed we began planning the main event: a one-day exercise involving all four Trusts. The aim of this exercise was both to practise each Trust in dealing with disruption; and to see how effectively they could work together. On the day of the exercise, each Incident Management Team convened in its own location with communication by ‘phone to the other teams and the Ambulance Service. The result was a lively and challenging exercise that identified a number of ways in which both individual responses and coordination between Trusts could be improved.

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Since appointing Cambridge Risk Solutions a year ago to implement Business Continuity throughout our business we have been impressed by a friendly, thorough and very professional service.

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.