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Business Continuity, Crisis Management & Information Security Solutions

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As ever, it has been a busy start to Business Continuity Awareness Week (BCAW) 2021… Over the weekend, Santander in the UK suffered major technical issues affecting branch, telephone, online, app and card services.  Sadly, according to figures compiled by the Financial Conduct Authority, this seems to be part of an ongoing problem, with Santander [...]

In a chilling reminder of the Wannacry attack that hit the UK NHS in 2017; the Irish Health Service (HSE) is today dealing with a major ransomware attack .  The Health Service Executive has announced that it has closed down its IT systems in order assess the situation and to prevent any further damage. It [...]

Salesforce is still working to fully restore services to clients after a serious outage that began late last night.  Initially their entire portfolio of customer relationship management services were inaccessible to users; but most were restored within a few hours. As a major player in the software-as-a-service industry, Salesforce are clearly focused on keeping their [...]

Concerns are growing about the impact of a ransomware attack on one of the major oil pipeline networks in the US.  The Colonial Pipeline, which carries 100 million gallons of refined oil products a day from Houston as far North as New York, has been closed since Friday following a ransomware attack. Emergency legislation has [...]

There has been widespread media coverage over the last 24 hours of Peloton’s decision to recall Tread and Tread+ treadmills in response to a request from the US Consumer Product Safety Commission (CPSC).  The company’s share price fell 14% on the news, but is this just a fleeting overreaction?  At this early stage in the [...]

Having read Yossi Sheffi’s wonderful “The Resilient Enterprise” some years ago, I had high hopes for this book.  Sadly it didn’t quite live up to my expectations. The book is organised in six sections and, for me, the most useful content is contained in the second (“Living with Uncertainty”) and fourth (“Supply Chains for the [...]