Modest Increase in Number of ISO 22301 Certifications in 2017

The International Standards Organisation (ISO) has recently released its latest annual survey, covering the period up to 31st December 2017.  Whilst there has been continued rapid growth in a number of standards; the increase in certifications to the business continuity management standard, ISO 22301, has been a relatively modest 11%.  This brings the total number […]

Disruption to On-Line Banking at Cashplus, Barclays and RBS

Millions of users of on-line banking services have been hit this week by disruptions at three different banks.  Cashplus was the first bank to experience difficulties, the impact on customers was particularly severe as it is an on-line bank so people were unable to access their accounts, make cash withdrawals, or make or receive payments.  Then, […]

New Research Looks at the Cost of Reputational Crises

Building on her previous studies over the last twenty years, Deborah Pretty of Pentland Analytics has recently published new research looking at “Reputational Risk in the Cyber Age”.  The study analyses a sample of 125 reputational risk events over the last ten years including: The Samsung Galaxy Note7 recall; The Volkswagen emissions scandal; and Cyber-attacks […]