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April started in dramatic style with 3 major fires in Southern England in less than 24 hours.  The new month was less than 9 hours old when fire broke out at the Carluccio’s Restaurant in Bicester Village, leading to an evacuation of the whole site; a few hours later,a major incident was declared in Central [...]

The Bank of England yesterday published the report that it commissioned from Deloitte into the loss of the RTGS system on 20th October last year.  Making any sort of post-incident review public is pretty unusual in itself, but publishing such a warts-and-all account of the incident is truly remarkable.  In doing so,and sharing lessons identified, [...]

BCAW 2015 continues apace, and those of you who subscribe to our newsletter should have received the latest edition today. You may recall that we blogged last year about the dwindling gap between electricity demand and generating capacity following a major fire at Didcot B power station and other unplanned outages.  Now it would appear [...]

Luckily there don’t appear to have been any major disasters in the UK over the last 24 hours so, for today’s BCAW 2015 blog post, we focus on the ongoing saga of Yodel’s Mother’s Day deliveries. A number of well known brands such as Marks and Spencer, Interflora and Waitrose used Yodel to deliver Mother’s [...]

Business Continuity Awareness Week 2015 got off to a dramatic start here in the North West with a massive fire at a waste recycling plant in Salford.  Greater Manchester Fire and Rescue Service was called to Junction Eco-Park at 4.40pm on Sunday; the eco-park is home to at least two waste management and recycling organisations.  At [...]

The new Hillsborough inquests have reached a very interesting stage from a point of view of crisis management; as the Police Match Commander, David Duckenfield, gives his evidence.  His admission that, with hindsight, he “was probably not the best man for the job on the day” has received much media attention but will we actually [...]

Product Recalls Fall in 2014

Product recalls are a complex and costly type of incident for firms to manage, and recent high-profile cases such as Toyota have created the perception that they are a growing problem.  So it is good to report that, at least in two specific industry sectors, there appears to have been a significant fall in recalls [...]

It is unfortunate that a very important discussion about NHS Trusts declaring a major incident has become a political football.  Not only is this an important issue for the NHS but, more generally, defining a process for invoking contingency plans is a crucial, but often neglected, part of any business continuity management system. By and [...]

We have previously discussed the real and present threat that fires present to businesses, and have highlighted some of the steps that businesses should take to protect themselves, but this lesson has been reinforced by the recent fire at the South Oxfordshire and Vale of White Horse District Council offices. Having destroyed over 80% of [...]

Weekends and Holidays

Happy New Year to all our readers! The Christmas break has served as a salutary reminder as to the need to consider out-of-hours issues in business continuity planning.  There has been a couple of incidents over the Christmas holiday period which will have direct impacts on businesses, such as the deliberate grounding of the Hoegh [...]