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Flu Pandemic Planning

Flu Pandemic Planning Case StudyThe Client and Problem

The client is a major multinational energy company who wanted specific guidance concerning planning for their global refinery operations during a ‘flu pandemic. As well as the potential impact on the company itself, disruption to the oil supply chain has significant consequences for the wider economy as was illustrated in the UK by both the Buncefield fire and industrial action at the Grangemouth refinery. The project was made more challenging by the need to work across different time zones; the diversity of languages and cultures and the ongoing pressure that refinery staff were under.  An initial analysis highlighted two important issues:

  • Reducing manpower at a refinery very quickly impacts on safety; and
  • It takes more people to shut down a refinery safely than it does to run it.

This meant that a decision to shut down a refinery would have to be taken before any obvious staffing difficulties have arisen. The plans therefore had to have:

  • Well-defined triggers for a shut-down; and
  • Detailed command, control and communication structures,

They also had to be effectively integrated into the existing company alert schemes.

The Solution

Despite the difficulties described above, our consultant was able to facilitate the timely delivery of a set of standardised pandemic plans. The project then concluded with the delivery of a training session to assist the local Business Continuity Coordinators to better understand their role. Whilst nobody can predict if and when a pandemic may occur, the planning undertaken will be equally valuable in dealing with any other scenario involving significant staff absences such as extreme weather or industrial relations issues.

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The highly qualified people at Cambridge Risk have worked with us every step of the way. In a practical and manageable manner they have helped the whole company to ‘grow into’ the whole subject of Business Continuity Planning.

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.