A 74-Year-Old Wreck Just Explained Why Your Safety Briefing Exists Last month a sonar drone found the wreckage of a Pan American Airways aircraft two thousand feet down off Puerto Rico. The Clipper Endeavor had been missing since 11 April 1952, when it lost several engines shortly after take-off and went into the Atlantic with […]
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None of It Was Mine to Fix: What a Trip to the Alps Taught Me About Contingency Planning I’ve just got back from a few days in the Alps, and the getting there and back was, in its own small way, a masterclass in exactly the thing I spend my working life advising other people
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The risk you already know about. Last week, a water main collapsed on a road near me. I live rurally, and this particular lane happens to be the only way in for articulated lorries serving a couple of local businesses – a single point of failure if ever there was one.. What followed was entirely
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I spent a chunk of last weekend scrolling through risk management job vacancies, out of nothing more than professional nosiness (and a need to avoid 24/7 football). It’s not as if the confusion over what “risk” actually means was news to me — I’ve spent the best part of two decades watching it play out
Risk means different things to Different People. That’s the whole problem. Read More »
What the Sats Marking Crisis Tells Us About Third-Party Contract Handovers Every July, Year 6 pupils across England find out how they did in their Sats. This year, a lot of schools found out how their exam board did instead, and the answer wasn’t good. Pearson took over the £180 million Sats marking contract from
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In my experience, organisations that come to me for consultancy often share a similar story. They had a business continuity plan in place, sometimes one they had developed internally, sometimes one built by a previous consultant. Something went wrong, and nobody invoked it. Not because the disruption was trivial, but because nobody felt confident enough
Your Business Continuity Plan Exists. So Why Did Nobody Use It? Read More »
The five standards worth knowing about ISO Spaghetti: Why the Standards Landscape Is Confusing (and What to Do About It) I have lost count of the number of tender documents I have reviewed that specify ISO 22301 and ISO 27001 and ISO 31000, sometimes with ISO 22361 thrown in for good measure. Occasionally all four
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The Problem with MTPD. There is a number buried in every business impact analysis that drives more planning decisions than almost anything else: the Maximum Tolerable Period of Disruption. It determines recovery time objectives, shapes recovery strategies, and informs how much money an organisation is prepared to spend on resilience. It sits at the heart
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A fire in the Netherlands, a ferry company in chaos, and a BIA that probably didn’t ask the right questions. The Brittany Ferries booking outage is a textbook case study in third-party dependency risk, inadequate RTOs, and what happens when your recovery plan assumes someone else has already thought about it. On the morning of
What does a business continuity consultant actually do? If you’ve just been handed responsibility for business continuity — perhaps by a client, an insurer, or an auditor who wants to see evidence of a plan — you might not be entirely sure what you’re supposed to do next. You might not even be sure what
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