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On 6th November 2004 the 17:35 Paddington to Penzance train was derailed when it struck a parked car on a level crossing at Ufton Nervet, near Reading.  Tragically the car driver, train driver and four passengers died at the scene; whilst another passenger died a few hours later in hospital.  Fortunately though, this was the [...]

This is certainly not a new book (the most recent edition came out in 2018), but I only recently became aware of its existence and relevance to risk and crisis management.  Richards Heuer enjoyed a distinguished career in the CIA and wrote the book primarily for his fellow intelligence professionals (and consumers of intelligence such [...]

Reading the first edition of “The Failure of Risk Management: Why it’s Broken and how to Fix it”,by Douglas Hubbard, back in 2009 was a professional epiphany for me.  Having been working in business continuity management for about five years at this stage, I was aware of the prevalence of many questionable practices in risk [...]

Two reports have now been completed into the cause of the failure of the slipway at Toddbrook Reservoir in Whaley Bridge on 1st August 2019: The “Toddbrook Reservoir Independent Review Report” by Professor David Balmforth, commissioned by DEFRA; and “Report on the Nature and Root Cause of the Toddbrook Reservoir Auxiliary Spillway Failure on 1st [...]

If you are new to business continuity management, this 5-minute checklist gives you some ideas about where the weaknesses are in your organisation.

Building on her previous studies over the last twenty years, Deborah Pretty of Pentland Analytics has recently published new research looking at “Reputational Risk in the Cyber Age”.  The study analyses a sample of 125 reputational risk events over the last ten years including: The Samsung Galaxy Note7 recall; The Volkswagen emissions scandal; and Cyber-attacks [...]

I have really enjoyed this new book from Anthony Fitzsimmons and Derek Atkins, and would thoroughly recommend it to all those with an interest in risk management. The title is actually somewhat misleading, suggesting a narrow focus on reputation management; whereas the book actually takes a very broad look at a wide variety of behavioural [...]

Hot on the heels of the massive ransomware attack on 12 May 2017, reports are emerging of ransomware attack on Disney.  Unlike the Wannacry attack, which has impacted over 200,000 computers in 150 countries, the Disney attack has been deliberately targeted, with hackers threatening to release segments of the new Pirates of the Caribbean film [...]

What a start to Business Continuity Awareness Week!  The theme for this year is Cyber Resilience’, and the week has started with the investigations and continued fall-out from what has possibly been the world’s largest cyber security event which occurred on Friday afternoon. A ransomware attack has spread throughout 150 countries, infecting more than 200,000 [...]

So far this week we have blogged about exercise-induced crises, IT outages, product recalls and data breaches; but, as BCAW 2016 draws to a close, the more observant amongst you will notice that we haven’t touched on this year’s theme – return on investment.  In our concluding blog for the week I therefore offer a [...]