News

Some Good News in Latest Figures from the Financial Conduct Authority

Never let it be said that we don’t celebrate good news! Since April 2018, UK banks have had to report “Operational and Security Incidents” affecting personal and business current accounts to the Financial Conduct Authority (FCA) if they reach any of the following thresholds: 10% of transaction affected; 5000 payment service users affected; and/or 2 […]

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The Cost of the Erith Fire and how much has Ocado Learnt from Previous Incidents?

It is rare to get detailed information on the costs of incidents; so the recent financial update from Ocado Retail, covering the period around the fire at their Erith fulfilment centre, is particularly interesting.  Comments by the company’s senior management, also raise a question mark over how much they have learnt from previous fires. A […]

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