26 June 2026

Fire extinguisher behind break glass panel in an office corridor — the emergency plan nobody reaches for

Your Business Continuity Plan Exists. So Why Did Nobody Use It?

In my experience, organisations that come to me for consultancy often share a similar story. They had a business continuity plan in place, sometimes one they had developed internally, sometimes one built by a previous consultant. Something went wrong, and nobody invoked it. Not because the disruption was trivial, but because nobody felt confident enough

Your Business Continuity Plan Exists. So Why Did Nobody Use It? Read More »

A gloved hand on a computer mouse next to a keyboard, with a patient record displayed on a hospital computer screen in the background

The NHS doesn’t have a data security problem. It has a culture problem.

The NHS doesn’t have a data security problem. It has a culture problem. This week, Cambridge University Hospitals referred itself to the Information Commissioner’s Office after it emerged that around 40 members of staff had accessed the medical records of a three-year-old boy injured in a crocodile attack. The child was treated at Addenbrooke’s following

The NHS doesn’t have a data security problem. It has a culture problem. Read More »