26 June 2026

Fire extinguisher behind break glass panel in an office corridor — the emergency plan nobody reaches for

Your Business Continuity Plan Exists. So Why Did Nobody Use It?

In my experience, organisations that come to me for consultancy often share a similar story. They had a business continuity plan in place, sometimes one they had developed internally, sometimes one built by a previous consultant. Something went wrong, and nobody invoked it. Not because the disruption was trivial, but because nobody felt confident enough […]

Your Business Continuity Plan Exists. So Why Did Nobody Use It? Read More »

A gloved hand on a computer mouse next to a keyboard, with a patient record displayed on a hospital computer screen in the background

The NHS doesn’t have a data security problem. It has a culture problem.

The NHS doesn’t have a data security problem. It has a culture problem. This week, Cambridge University Hospitals referred itself to the Information Commissioner’s Office after it emerged that around 40 members of staff had accessed the medical records of a three-year-old boy injured in a crocodile attack. The child was treated at Addenbrooke’s following

The NHS doesn’t have a data security problem. It has a culture problem. Read More »