Company News

Information Commissioner Finalises BA Penalty – What Have we Learnt?

The long-running saga of the BA data breach reached its conclusion (probably) last week with the announcement by the Information Commissioner’s Office (ICO) of a £20m fine.  Initial comments focused on the huge reduction from the £183m fine that the ICO initially proposed last year; but this is still a significant fine, both in total […]

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Increasing Numbers of Certifications to ISO 22301 and ISO 27001

According to the latest figures from the International Standards Organisation (ISO), covering the period up to the end of 2019, there have been significant increases in the number of certifications to ISO 22301 and ISO 27001 globally: Unfortunately no direct comparison is possible with earlier years as the basis of the survey was changed in […]

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Crisis Management Insights from the Archbishop of Canterbury and the Pope

We have studiously refrained from giving a running commentary on the Covid-19 crisis in our blog, but I was intrigued to hear the Archbishop of Canterbury’s comments reported this morning on the need to delegate elements of the crisis response to a local level.  This struck a particular chord because I used to use the […]

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Book Review – Psychology of Intelligence Analysis by Richards J Heuer

This is certainly not a new book (the most recent edition came out in 2018), but I only recently became aware of its existence and relevance to risk and crisis management.  Richards Heuer enjoyed a distinguished career in the CIA and wrote the book primarily for his fellow intelligence professionals (and consumers of intelligence such […]

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Blackbaud Ransomware Attack – UK Universities and Others Affected

A number of prominent UK universities are amongst hundreds of organisations globally whose data has been stolen in a ransomware attack on cloud-computing provider Blackbaud.  Remarkably, it has emerged that Blackbaud was attacked back in May but waited two months to inform its users.  It has also emerged that they paid an undisclosed ransom in […]

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Wiggle – When is a Data Breach not a Data Breach?

There are many interesting lessons to learn in the unfolding saga at on-line sports retailer Wiggle… Customers first started raising concerns over two weeks ago about orders being placed on their Wiggle accounts (and payments taken) without their knowledge.  Some people also reported that they had been locked out of their accounts.  The company’s initial […]

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