DOWO

Crisis Management Insights from the Archbishop of Canterbury and the Pope

We have studiously refrained from giving a running commentary on the Covid-19 crisis in our blog, but I was intrigued to hear the Archbishop of Canterbury’s comments reported this morning on the need to delegate elements of the crisis response to a local level.  This struck a particular chord because I used to use the […]

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Book Review – Psychology of Intelligence Analysis by Richards J Heuer

This is certainly not a new book (the most recent edition came out in 2018), but I only recently became aware of its existence and relevance to risk and crisis management.  Richards Heuer enjoyed a distinguished career in the CIA and wrote the book primarily for his fellow intelligence professionals (and consumers of intelligence such […]

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Blackbaud Ransomware Attack – UK Universities and Others Affected

A number of prominent UK universities are amongst hundreds of organisations globally whose data has been stolen in a ransomware attack on cloud-computing provider Blackbaud.  Remarkably, it has emerged that Blackbaud was attacked back in May but waited two months to inform its users.  It has also emerged that they paid an undisclosed ransom in […]

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Wiggle – When is a Data Breach not a Data Breach?

There are many interesting lessons to learn in the unfolding saga at on-line sports retailer Wiggle… Customers first started raising concerns over two weeks ago about orders being placed on their Wiggle accounts (and payments taken) without their knowledge.  Some people also reported that they had been locked out of their accounts.  The company’s initial […]

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Key Pandemic Lessons Identified in Exercise in 2018

There has been much media coverage today of “Exercise Iris”, an exercise delivered to Scottish Health Boards in March 2018 by the Scottish Government’s Health Protection Division.  The exercise scenario was based on an outbreak of Middle East Respiratory Syndrome (MERS) in Scotland, and media reporting has focused on why the exercise recommendations were not […]

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Has BCM protected shareholder value in the COVID-19 outbreak?

An article by Cambridge Risk Solutions, published this week in Continuity Central, looks at whether there is any evidence that firms that follow good practice in business continuity management (BCM) have fared better in the current Covid-19 pandemic.  Specifically it looks at the impact on the share prices of companies in the FTSE 100 from […]

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