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Lessons to be Learned from HBOS

The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have produced their report ‘The failure of HBOS plc (HBOS)‘.  Whilst the report is focussed on the financial risk management within HBOS, it is worth considering this document to consider whether there are any lessons in it for other areas of operational risk management, [...]

This Saturday marks the 30th anniversary of the Manchester Air Disaster, when 53 people lost their lives as a result of a British Airtours jet catching fire during take-off.  Whilst this was a terrible tragedy in its own right, together with the Bradford Stadium fire a few months earlier, it also marks the start of [...]

Yesterday I queried if the 7 July bombings could really be considered a “black swan” event.  In fact, much of the impressive IT resilience that firms demonstrated in the aftermath of the bombings was a direct result of steps taken in response to the Provisional IRA bombings of the Baltic Exchange (1992) and Bishopsgate (1993). [...]

The Bank of England yesterday published the report that it commissioned from Deloitte into the loss of the RTGS system on 20th October last year.  Making any sort of post-incident review public is pretty unusual in itself, but publishing such a warts-and-all account of the incident is truly remarkable.  In doing so,and sharing lessons identified, [...]

The new Hillsborough inquests have reached a very interesting stage from a point of view of crisis management; as the Police Match Commander, David Duckenfield, gives his evidence.  His admission that, with hindsight, he “was probably not the best man for the job on the day” has received much media attention but will we actually [...]

Weekends and Holidays

Happy New Year to all our readers! The Christmas break has served as a salutary reminder as to the need to consider out-of-hours issues in business continuity planning.  There has been a couple of incidents over the Christmas holiday period which will have direct impacts on businesses, such as the deliberate grounding of the Hoegh [...]

Ebola: Is your business ready?

Ebola currently appears to be unstoppable, with the Daily Telegraph reporting that ‘The number of people infected with Ebola is doubling every 20 to 30 days, and the US Center for Disease Control and Prevention has forecast that there could be as many as 1.4m cases of Ebola by January, in the worst case scenario. [...]

Playing with Fire

The recent spate of major fires serve as a timely reminder of the risks to businesses that this ever present hazard presents. Within the last couple of days, hotels (White house Hotel, Llandudno and Crathorne Hotel, Yarm), recycling centres (Cleartech Waste, Hull, European Metal Recycling Centre, Smethwick and Transwaste, Melton) and industrial sites (warehouse, Tyseley [...]

Despite the overwhelmingly positive reaction to the start of London 2012, the pictures of empty seats at a number of venues have continued to attract criticism.  It seems particularly surprising that LOCOG should have struggled with this issue after similar problems at previous games.  Far from being some kind of ‘black swan’ event, this was [...]

The news last week that JP Morgan had made trading losses of $2 billion in just six weeks has been greeted by the usual exclamations of surprise – how could this possibly occur in such a well regarded institution?  Clearly this particular incident cannot be attributed to a single ‘Rogue Trader’ but already much of [...]