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It’s always great to see a new book on crisis management, and I was particularly interested to see this one as I used to run crisis management training courses with Jonathan Hemus some years ago.  One of the most common problems with books that purport to be about crisis management is that they really just [...]

Fifteen years ago today, at 6am on Sunday 11th December 2005, the largest ever explosion and fire in peacetime Western Europe took place at the Buncefield Oil Storage Depot in Hemel Hempstead.  Miraculously there were no fatalities, and only 60 casualties; but in every other sense the impact of the incident was huge.  Summarising some [...]

On the evening of 18th of November 1987, 31 people died and many more were injured in a terrible fire in Kings Cross Underground station.  As always in these blog posts, we should firstly remember the victims and the many others who were affected by the incident.  Whilst the most obvious “cause” of the tragedy [...]

Donald Trump has been roundly criticised for his most recent comments downplaying the severity of Covid-19.  It appears that he has inferred from the fact that he appears to have had a mild form of the disease (although he is not out of the woods yet) that all Covid-19 infections are mild and there is [...]

21 years ago today 31 people died and over 250 were injured when two trains collided at Ladbroke Grove.  First and foremost our thoughts are with the many people who are still affected by the accident years later. As well as being one of the worst train crashes in Britain over the last few decades, [...]

I read and enjoyed Sabrina Cohen-Hatton’s “The Heat of the Moment: A Firefighter’s Stories of Life and Death Decisions” last year but neglected to blog about it at the time.  It was only when listening recently to media coverage of the London Fire Brigade’s (LFB) response to the Grenfell Tower fire that I was reminded [...]

Building on her previous studies over the last twenty years, Deborah Pretty of Pentland Analytics has recently published new research looking at “Reputational Risk in the Cyber Age”.  The study analyses a sample of 125 reputational risk events over the last ten years including: The Samsung Galaxy Note7 recall; The Volkswagen emissions scandal; and Cyber-attacks [...]

Hundreds of passengers faced delays and disruption on Tuesday evening when Terminal 2 at Manchester Airport lost power.  Power was restored within a few hours but, whilst the power cut lasted, passengers could not check in and planes could not be unloaded.  Luckily, due to the time of day, it was possible to divert some [...]

Hot on the heels of the massive ransomware attack on 12 May 2017, reports are emerging of ransomware attack on Disney.  Unlike the Wannacry attack, which has impacted over 200,000 computers in 150 countries, the Disney attack has been deliberately targeted, with hackers threatening to release segments of the new Pirates of the Caribbean film [...]

There is widespread coverage of a large fire that has broken out at a research building attached to The Christie.  The fire started at around 10.35, being brought under control shortly before 1500hrs, although still not extinguished. The nature of this incident would test even the most developed and well-rehearsed business continuity plan, from both [...]