Crisis Management training is designed to improve the individual and collective ability of Incident Management Teams to deal with disruptions.
Crisis Management training should be progressive; beginning with presentations and workshops before moving on to exercises as the team grows in ability and confidence. Various different training formats are discussed below and more information is available in our Downloads section.
Crisis Management Training Courses
Cambridge Risk Solutions offers a wide range of Crisis Management training courses based on BS11200:2014 Crisis Management – Guidance and Good Practice. Typical requirements include:
- Short Crisis Management briefings for Executives;
- Half-day workshops for Middle Managers who have specific Crisis Management roles; and
- Longer courses for indiviudals with specialist roles such as setting up and running Crisis Management centres.
Crisis Management Exercises
Having completed the appropriate Crisis Management training, teams need to confirm their knowledge and understanding by taking part in scenario-based Crisis Management exercises. Exercises come in a variety of formats such as:
- Simple ‘desktop’ exercises to build plan awareness;
- Command exercises to practise teams in working together under pressure; and
- Simulation exercises to test people, plans and infrastructure.
Everybody with a designated role in the Incident Response Structure should take part in some form of Crisis Management training at least once a year to maintain their readiness.
Follow the link to see some examples of Crisis Management case studies and exercises.