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Business Continuity, Crisis Management & Information Security Solutions


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Command Post Exercise Case Study

The Client

The client is an NHS Trust that operates across a wide geographic area, delivering both community services and residential care.  As a result of the complexity of services offered, the number of facilities shared by different user-groups and the difficulties on communicating between services, planning and exercising has been an interesting challenge.  However, given the maturity of their crisis management arrangements, it was decided that the Trust was ready for a command-post exercise.

The Solution

Working closely with the Trust, Cambridge Risk Solutions structured an exercise, based on a scenario of county-wide disruption, with 6 teams exercising over a period of around 3 hours.  Communication and coordination between the crisis management team and the operational areas of the business were effectively tested enabling the Trust to practice their crisis management roles and develop confidence in procedures.  A number of plan improvements were identified from the exercise which will assist with both county-wide and local coordination.

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Since appointing Cambridge Risk Solutions a year ago to implement Business Continuity throughout our business we have been impressed by a friendly, thorough and very professional service.

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.