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Business Continuity, Crisis Management & Information Security Solutions


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Business Continuity Certification Case Study

BS 25999 Case StudyThe Client

The client is a leading provider of fulfilment, mailing and handling services for a wide range of blue chip clients, operating from two sites in the East of England with a workforce of over 300 employees.  They already held ISO 9001 and ISO 14001 and wished to be the first company in their sector to achieve certification to BS25999.

The Problem

As the client had no previously established BCM system, Cambridge Risk Solutions worked with them to develop one that was fully integrated with their existing management systems.  A detailed Business Impact Analysis and Risk Assessment helped with the development of their strategy and plans, with an emphasis on straight-forward and user-friendly documentation that the client would be able to take forward and manage themselves.  Particular consideration was paid to company culture in the development of an effective embedding campaign, noting the diversity of the workforce, particularly language constraints, and the need for different communication techniques for office and warehouse-based staff.  The 6-month project concluded with a desktop exercise for the client’s Incident Management teams.

The Solution

At that stage Cambridge Risk Solutions stepped back to allow the client to take full control of their BCM system in preparation for audit.  We are delighted to report that they sailed through both Stage I and Stage II of the assessment and are now the well-deserved holders of BS25999 certification.


This client later recertified to ISO 22301.  We now have limited involvement with the client as the work that Cambridge Risk Solutions has done to ensure skills transfer has enabled the client to take full ownership of their management system.

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.