Boots drug recall

Boots have announced a recall of own brand cough and cold remedies over fears that plastic may have contaminated the product.  The recalls include a strawberry flavoured suspension of oral ibuprofen for infants older than three months. Historically, businesses have survived such product recalls, the Tylenol case being the classic example, but it will be […]

Fire in Llandow – still no surprise

Workers arriving at the Vale Business Park, Llandow were greeted this morning by a spectacular blaze in one of the industrial units.  It is reported that the fire, for the second time this month, is at the SiteServ facility in the industrial complex. For both this and the previous Llandow fire, a number of businesses […]

Cambridge Risk Solutions at the BCI World Conference and Exhibition

Patrick Roberts of Cambridge Risk Solutions will be speaking in the free seminar programme at the BCI World Conference and Exhibition on the 7th of November in London.  The title of his presentation is “Drivers for the Employment of BCI Members in Large UK Companies.”  Follow the link for further details on the conference and […]

NHS Greater Glasgow IT Problems Finally Resolved

NHS Greater Glasgow and Clyde announced today that its IT system is working again after two days of disruption affecting 11 hospitals.  However, the Health Board still doesn’t know what caused the problem in the first place. At one level you may question whether disruption to IT really matters – maternity and A&E services were […]

Ark-H Handling Achieves Certification to ISO 22301

We should very much like to congratulate Ark-H Handling on their achievement of ISO 22301 certification last week, making them our first client to achieve the prestigious international standard.   The company achieved certification to BS 25999 in 2010 and their successful transition to ISO 22301 now places them in an elite group of companies […]

Nasdaq Trading Freeze – An Extreme Example of the Cost of Disruption

Yesterday’s suspension of trading at Nasdaq, the second largest stock exchange in the US, must go down as one of the most expensive disruptions in history.  The 3-hour suspension led to a fall of nearly 4% in the share price of OMX Group which equates to roughly $200m or over $1m per minute.  The impact […]

Sony Freeview Fiasco

Thousands of people across Britain have been unable to watch any Freeview channels on their Sony HXD digital video recorders since Friday evening.  Affected customers are complaining that they have wasted hours trying to retune their units and there are even claims that some people have bought replacement recorders.  The problem has been variously attributed […]

Planes, Trains and Automobiles – A Weekend of Transport Disasters

There were an extraordinary number of fatal transport incidents in North America over the weekend.  Early on Saturday a runaway train carrying crude oil exploded in Lac-Megantic, Quebec; shortly afterwards a Boeing 777 crash-landed at San Franciso Airport; then on Sunday an air-taxi crashed in Alaska, killing 10 people. Few details have emerged yet about […]

Fire in Smethwick – Should we be so Surprised?

The fire at a recycling plant in Smethwick in the West Midlands is clearly a major incident.  The disruption to local businesses is yet another stark reminder of the need to be prepared for denial of access to your premises.  I was slightly taken aback though at the surprise expressed by spokespeople from the Fire […]

Chrysler U-Turn and Agree to Recall 2.7m Jeeps

Our blog has contained many stories about product recalls in the automotive industry over the last couple of years, mostly involving Japanese manufacturers.  In the majority of these stories, the manufacturers concerned have been very proactive in recalling large numbers of cars for relatively minor problems before any serious accidents occur.  The unfolding saga of […]