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RBS announced today that it is setting aside £125m to compensate customers impacted by the recent problems with IT systems.  Whilst this seems like a huge figure, it probably only represents a small fraction of the true cost.  Research into numerous IT outages estimated that the average total cost (including loss of reputation) was around [...]

It was announced last week that the Spanish bank Bankinter has become the first organisation in the world to achieve certification to ISO 22301, only two months after the standard was published.  This builds on the bank’s success in gaining BS 25999 in August 2008. It is anticipated that many other organisations currently certified to [...]