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Despite the overwhelmingly positive reaction to the start of London 2012, the pictures of empty seats at a number of venues have continued to attract criticism.  It seems particularly surprising that LOCOG should have struggled with this issue after similar problems at previous games.  Far from being some kind of ‘black swan’ event, this was [...]

Unsurprisingly, the prolonged loss of service to hundreds of thousands of O2 customers this week has attracted widespread media coverage.  However, from the point of view of a Business Continuity professional, there are two interesting aspects to this story that have not been (widely) reported: This is only the most recent disruption that O2 have [...]