Disruption Continues at NatWest

NatWest customers are today facing their third day of disruption caused by IT problems at the bank.  Some news sites are reporting that the underlying problem has now been fixed, but customers are still being warned to expect delays to the processing of payments: it may be next week before the processing backlog has been […]

Fuel Supply Problems at Manchester Airport

It was announced last night that Manchester Airport had lost its fuel supply from the Essar refinery and passengers were advised to check with their airlines in case of delays and cancellations.  The fuel supply has now been restored, and it appears that no major disruption occurred, but the incident is another highly visible reminder of […]

Nurofen Plus Recall Cost £2.4m

Christopher McGuire was sentenced this week for the deliberate contamination of Nurofen Plus which led to a major product recall last August.  In the course of sentencing him, the Judge estimated that the total costs to Reckitt Benckiser, including “…recalling the product, destroying suspect stock, investigating the problem which you caused, returning new products to the […]