The news last week that JP Morgan had made trading losses of $2 billion in just six weeks has been greeted by the usual exclamations of surprise – how could this possibly occur in such a well regarded institution? Clearly this particular incident cannot be attributed to a single ‘Rogue Trader’ but already much of [...]
Legoland in Windsor was closed today due to an electrical fault. Whilst this was clearly not the fault of the park, there has been criticism of Legoland’s failure to communicate effectively with customers: visitors are quoted on the BBC website saying that they sat in a queue of traffic for an hour before being told [...]