Nurofen Plus Recall – Good Practice in Incident Management

Following the warning issued on 26 August from The Medicines and Healthcare products Regulatory Agency (MHRA) advising consumers to check packs of Nurofen Plus for a prescription drug, Seroquel XL; the makers of Nurofen Plus, Reckitt Benckiser moved quickly to order a complete recall of the product.  Whilst this will obviously incur significant immediate costs for […]

UCAS Track Website Suspended on First Day of Clearing

On Thursday morning UCAS – the authority in charge of the clearing process for university admissions – was forced to temporarily take down the website on which students can track their university offers, after it was unable to handle the volume of people trying to log on.  The service was restored that afternoon and UCAS […]