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Business Continuity, Crisis Management & Information Security Solutions

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0800 035 1231 (Mon to Fri 9am – 5pm)

36B Market Street, New Mills

Derbyshire, SK22 4AA, United Kingdom

The severe disruption to London Ambulance Service's IT systems on New Year's Eve has been widely reported in the media, although little is known at this stage about the root cause.  Hopefully, in due course, any useful lessons identified will be shared throughout the NHS to minimise the chance of a recurrence.  In the mean [...]

The A&E Department at Grantham and District Hospital in Lincolnshire is still closed today after a small fire at the hospital yesterday evening.  Nobody was reported to be hurt in the fire but it appears to have had a significant impact on power supplies and telephony.  As a result, ambulances had to be diverted and [...]

We have previously discussed the real and present threat that fires present to businesses, and have highlighted some of the steps that businesses should take to protect themselves, but this lesson has been reinforced by the recent fire at the South Oxfordshire and Vale of White Horse District Council offices. Having destroyed over 80% of [...]

An IT failure left Hinchingbrooke Hospital in Huntingdon unable to receive incoming calls for several hours yesterday afternoon and evening.  In some ways the hospital appears to have handled the disruption very well, with clear information for patients quickly available on the website; and the trust states that all scheduled activity took place as planned [...]

Unsurprisingly, the prolonged loss of service to hundreds of thousands of O2 customers this week has attracted widespread media coverage.  However, from the point of view of a Business Continuity professional, there are two interesting aspects to this story that have not been (widely) reported: This is only the most recent disruption that O2 have [...]

Numerous businesses here in Huntingdon had a reminder of the importance of Business Continuity yesterday when their ISDN phone service was unavailable for nearly 12 hours.  A fault at a BT exchange disrupted nearly 2000 ISDN lines in the town between 7.30 am to 6.30pm leaving many businesses with no incoming or outgoing call capability. It is important to [...]