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Business Continuity, Crisis Management & Information Security Solutions

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BA in the News Again (Twice)

Last week attention was drawn once again to BA's major IT outage back in May, which left tens of thousands of passengers stranded; when their owner, IAG, announced its half-year results.  There were various predictions of the cost of the disruption around the £100m mark at the time of the incident, but IAG announced that [...]

The Register has been reporting the outage at a major London data centre.  The Telecity outage has impacted a range of VoIP firms' services, Amazon and its Direct Connect service.  The Register reports that 'both primary and backup power supplies went down, potentially affecting thousands of customers', this despite Telecity claiming to provide 'Infrastructure you [...]

BCAW 2015 continues apace, and those of you who subscribe to our newsletter should have received the latest edition today. You may recall that we blogged last year about the dwindling gap between electricity demand and generating capacity following a major fire at Didcot B power station and other unplanned outages.  Now it would appear [...]

As has been widely reported, a major fire broke out at Didcot B power station last night.  Fortunately nobody was hurt in the blaze, but the incident has resulted in the loss of another 700 MW of generating capacity from the national grid for an unknown period.  Coming after the fires at Ironbridge and Ferrybridge power stations [...]

Rain, wind and snow

Whilst the UK has been battered with wind and rain over the last couple of weeks, with some coastal areas suffering substantial damage and both inland and coastal areas experiencing flooding, over in the US, there have been freezing conditions, with temperatures plummeting down below -50 (including wind chill). Both situations have highlighted the difficulties [...]

In previous years, Business Continuity Awareness Week has usually been enlivened by some real incidents and disruptions, but this year it has been very quiet.  Could it be that the Business Continuity message is getting through, and that organisations are becoming more and more resilient?  Up until yesterday, the biggest story of the week had [...]

Legoland in Windsor was closed today due to an electrical fault.  Whilst this was clearly not the fault of the park, there has been criticism of Legoland's failure to communicate effectively with customers: visitors are quoted on the BBC website saying that they sat in a queue of traffic for an hour before being told [...]

There has been extensive coverage this week of the ongoing power cuts at Edinburgh Royal Infirmary; including an incident in March when a patient was under general anaesthetic when the power failed and the operation had to be finished by torchlight.  Intriguingly, in the course of commending the staff involved for completing the operation in [...]

As I' m sure you're aware, this is the annual 'Business Continuity Awareness Week'.  As in previous years, the Business Continuity Institute have laid on a wide range of on-line events to promote Business Continuity (details on the BCI website).  Meanwhile in Wales yesterday, there was real-life drama as a power surge halted rail traffic [...]

We seem to have been on the receiving end of rather a lot of disruption in the last few weeks: in September we lost phone service for 72 hours and then last week we had problems with both power and internet service.  It has certainly been a good opportunity to test our Business Continuity plans! Perhaps the most interesting disruption [...]