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Business Continuity, Crisis Management & Information Security Solutions

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0800 035 1231 (Mon to Fri 9am – 5pm)

36B Market Street, New Mills

Derbyshire, SK22 4AA, United Kingdom

What a start to Business Continuity Awareness Week!  The theme for this year is Cyber Resilience', and the week has started with the investigations and continued fall-out from what has possibly been the world's largest cyber security event which occurred on Friday afternoon. A ransomware attack has spread throughout 150 countries, infecting more than 200,000 [...]

The announcement yesterday that Merlin Entertainments had been fined £5m for the crash at Alton Towers last year in which 16 people were injured came as little surprise. What has been startling though is Merlin's dramatic fall from grace over the last 12 months. In the immediate aftermath of the incident, the operator was being [...]

BC Awareness: A recent BCI webinar

To view the webinar click the play icon below and follow the instructions on screen. If you are having any difficulties viewing this webinar please contact us.

Residents of flood-hit areas of Cumbria and Scotland have started their clear-up, whilst Lancaster is still without power, and Lancaster University had brought forward the end of term.  Some 42,ooo homes are still without power, and many businesses are without power and/or have been flooded, including the McVities factory in Carlisle, last flooded in 2005. [...]

Lessons to be Learned from HBOS

The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have produced their report 'The failure of HBOS plc (HBOS)'.  Whilst the report is focussed on the financial risk management within HBOS, it is worth considering this document to consider whether there are any lessons in it for other areas of operational risk management, [...]

This Saturday marks the 30th anniversary of the Manchester Air Disaster, when 53 people lost their lives as a result of a British Airtours jet catching fire during take-off.  Whilst this was a terrible tragedy in its own right, together with the Bradford Stadium fire a few months earlier, it also marks the start of [...]

Yesterday I queried if the 7 July bombings could really be considered a "black swan" event.  In fact, much of the impressive IT resilience that firms demonstrated in the aftermath of the bombings was a direct result of steps taken in response to the Provisional IRA bombings of the Baltic Exchange (1992) and Bishopsgate (1993). [...]

The Bank of England yesterday published the report that it commissioned from Deloitte into the loss of the RTGS system on 20th October last year.  Making any sort of post-incident review public is pretty unusual in itself, but publishing such a warts-and-all account of the incident is truly remarkable.  In doing so,and sharing lessons identified, [...]

The new Hillsborough inquests have reached a very interesting stage from a point of view of crisis management; as the Police Match Commander, David Duckenfield, gives his evidence.  His admission that, with hindsight, he "was probably not the best man for the job on the day" has received much media attention but will we actually [...]

Weekends and Holidays

Happy New Year to all our readers! The Christmas break has served as a salutary reminder as to the need to consider out-of-hours issues in business continuity planning.  There has been a couple of incidents over the Christmas holiday period which will have direct impacts on businesses, such as the deliberate grounding of the Hoegh [...]