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Business Continuity, Crisis Management & Information Security Solutions

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The Information Commissioner's Office (ICO) published its report for the year 2017/18 last month, containing a useful update on the prevalence of information security issues. Firstly, the ICO reported that the number of data protection concerns raised had risen to 21019 (up 15% from last year).  In a similar pattern to last year, 32% of [...]

Last week was a very busy week for the ICO - and nothing to do with GDPR.... First came the announcement on 12th June that Yahoo! UK Services Ltd was being fined £250 000 for the massive data breach in 2014 (disclosed in 2016) affecting 500 million users globally.  Specifically, the ICO's investigation focused on [...]

Business Continuity Awareness Week (BCAW) 2018, with the theme "working together to improve organizational resilience", ends today.  As usual there has been a busy programme of reports published, webinars hosted and live events around the globe; but what always interests us is the real business continuity stories going on around all this.  For some reason, [...]

TSB customers are experiencing a fourth day of disruption, following the migration of TSB customer data from Lloyds' IT systems over the weekend.  The main impact on customers has been the inability to use internet and mobile banking but, more worryingly, there have been numerous reports of spurious transactions and, for a period on Sunday, [...]

The Information Commissioner's Office (ICO) announced yesterday that it had fined Carphone Warehouse £400 000 over a cyber-attack in 2015.  The company’s failure to secure the system allowed unauthorised access to the personal data of over three million customers and 1,000 employees, including: names, addresses, phone numbers, dates of birth, marital status and payment card details.  [...]

At first glance the announcement of a data breach involving data from 57 million drivers and customers of Uber is a case of more of the same: there have been much bigger breaches over the last few years.  However, the revelation that the company didn't acknowledge the breach for a year, opting instead to pay [...]

The BCI Supply Chain Resilience Report has become an invaluable source of information for both resilience and supply chain professionals over the last few years.  The release of the 2017 report this week brings the picture right up to date. In many ways this year's report confirms the patterns seen in previous years: 65% of [...]

Extremely Sensitive Data Breaches

We are now becoming so used to data breaches that only the most spectacular example receive much attention.  Usually they are spectacular because of the sheer volume of data, such as the Yahoo! breach of 2013; but on this occasion the newsworthy feature of the attacks is the sensitivity of the data that was compromised. [...]

According to the Business Continuity Institute's (BCI) inaugural Information Security Report, 15% of organisations "lost sensitive data" in the last 12 months. Indeed the actual figure could be higher, as a further 15% don't know if they did or didn't. Whatever the precise figure, it is broadly in line with a report from IBM in [...]

Equifax Data Breach – CEO Retires

The Chairman and CEO of Equifax yesterday became the latest executive to "retire" in the wake of the enormous data breach announced on 7th September; the CIO and CSO having already "retired" two weeks ago.  The previous "retirements" coincide with the bottoming out of a steep fall in share price (roughly 33% or $5b) following [...]