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Business Continuity, Crisis Management & Information Security Solutions

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Derbyshire, SK22 4AA, United Kingdom

The October 2015 data breach at TalkTalk, resulting in the theft of personal data of almost 157,000 customers and a record £400 000 fine, has been widely reported  here and elsewhere.  However, another serious breach has not been so widely reported. TalkTalk began investigating in September 2014, after  receiving complaints from customer that they were [...]

The Hull-based telecoms firm, KCOM, has been fined £900k by Ofcom over a failure of their 999 call service back in December 2015.  The 4-hour outage resulted in 74 emergency calls failing, so the fine equates to over £10 000 per call (or £225k per hour)!  Although Ofcom accepted that the root cause of the [...]

The Information Commissioner’s Office (ICO) released its 2016/17 annual report on 13th July, which showed another steep rise in the number of data protection incidents. There were a total of 2565 self-reported data protection incidents in 2016/17, an increase of over 30% from the previous year. Once again the top sectors, by number of incidents, [...]

There has understandably been much focus, over the last few days, on information security in the NHS.  Whilst there is still no suggestion that any patient data was breached in the recent ransomware incident, breaches of patient data remain a global problem within the healthcare sector: over 30 million patient records were breached in the [...]

Business Continuity Awareness Week (BCAW) takes place this year from the 15th to the 19th of May and focuses on the very topical issue of cyber security.  As a timely curtain-raiser for BCAW 2017, the news emerged on Monday that user IDs and email addresses for customers of the 'Guardian Soulmates' dating website had been [...]

Speaking last week at the Institute of Directors; Minister for Digital and Culture, Matt Hancock, announced a new push on the Cyber Essentials programme to encourage all UK businesses to adopt the scheme.  Measure announced include: Updating the Cyber Essentials requirements, to make the scheme easier to use; A marketing campaign to raise awareness and drive [...]

It was announced last week that the Information Commissioner's Office (ICO) had fined the insurance company Royal Sun Alliance £150 000 for the loss of a hard drive containing names, addresses and bank account details of 60 000 customers.  The device was stolen from RSA's offices in West Sussex but it is not known whether [...]

Some 40,000 Tesco bank accounts have been frozen following online fraud attacks, with money taken from some 20,000 customers.  Social Media comments have been made since Saturday when the fraudulent activity was first spotted. A statement has been released by the Chief Executive, Benny Higgins, explaining why action has been taken to temporarily stop online [...]

On Friday, the UK software firm Sage Group notified about 200 of its UK customers that sensitive information, including their employee bank account details and salary information, may have been affected by a data breach; the firm has also now reported the breach to the City of London Police.  More details about the causes of [...]

The Information Commissioner's Office (ICO) released its most recent annual report at the end of June, which showed a continued steep rise in the number of data protection incidents.  There were a total of 1954 self-reported data protection incidents in 2015/16, an increase of over 17% from the previous year.  The figures are even more [...]