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Business Continuity, Crisis Management & Information Security Solutions

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There is widespread coverage of a large fire that has broken out at a research building attached to The Christie.  The fire started at around 10.35, being brought under control shortly before 1500hrs, although still not extinguished. The nature of this incident would test even the most developed and well-rehearsed business continuity plan, from both [...]

The announcement yesterday that Merlin Entertainments had been fined £5m for the crash at Alton Towers last year in which 16 people were injured came as little surprise. What has been startling though is Merlin's dramatic fall from grace over the last 12 months. In the immediate aftermath of the incident, the operator was being [...]

Few organisations give much thought in their Business Continuity Planning to how they will finance their business recovery. Whilst insurance is clearly critical, this article suggests that companies should also look at other sources of funding.

Today marks the start of Business Continuity Awareness Week (BCAW) 2016, the annual event aimed at raising awareness of the importance of business continuity globally.  As in previous years, we shall be blogging regularly throughout the week. Unusually for me, I start of this blog with a quote from ISO 22313: "Exercises should be realistic, [...]

Thousands of homes in Derbyshire and Leicestershire were without water for much of the weekend after Severn Trent found unusually high levels of chlorine in its Castle Donnington reservoir.  A "Do not use" announcement was made on Friday, meaning customers should not use water for washing or even flushing the toilet - not just drinking. [...]

Lessons to be Learned from HBOS

The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have produced their report 'The failure of HBOS plc (HBOS)'.  Whilst the report is focussed on the financial risk management within HBOS, it is worth considering this document to consider whether there are any lessons in it for other areas of operational risk management, [...]

This Saturday marks the 30th anniversary of the Manchester Air Disaster, when 53 people lost their lives as a result of a British Airtours jet catching fire during take-off.  Whilst this was a terrible tragedy in its own right, together with the Bradford Stadium fire a few months earlier, it also marks the start of [...]

The Bank of England yesterday published the report that it commissioned from Deloitte into the loss of the RTGS system on 20th October last year.  Making any sort of post-incident review public is pretty unusual in itself, but publishing such a warts-and-all account of the incident is truly remarkable.  In doing so,and sharing lessons identified, [...]

It is unfortunate that a very important discussion about NHS Trusts declaring a major incident has become a political football.  Not only is this an important issue for the NHS but, more generally, defining a process for invoking contingency plans is a crucial, but often neglected, part of any business continuity management system. By and [...]

There has been much discussion recently about the lack of female directors on the boards of large companies.  Whilst corporate boards do not usually operate under the same time pressure as a Crisis Management Team (CMT), they do share a number of things in common, specifically: they deal with complex issues where there is no [...]