Practical, Cost Effective and award-winning

Business Continuity, Crisis Management & Information Security Solutions

Phone:

0800 035 1231 (Mon to Fri 9am – 5pm)

36B Market Street, New Mills

Derbyshire, SK22 4AA, United Kingdom

We have previously discussed the real and present threat that fires present to businesses, and have highlighted some of the steps that businesses should take to protect themselves, but this lesson has been reinforced by the recent fire at the South Oxfordshire and Vale of White Horse District Council offices. Having destroyed over 80% of [...]

Weekends and Holidays

Happy New Year to all our readers! The Christmas break has served as a salutary reminder as to the need to consider out-of-hours issues in business continuity planning.  There has been a couple of incidents over the Christmas holiday period which will have direct impacts on businesses, such as the deliberate grounding of the Hoegh [...]

Parts of Staines High Street remain closed following a substantial overnight fire at the Renshaws industrial Estate in Staines. The precise cause and source of the fire are as yet unknown, but there have been accounts of explosions, and business owners are reportedly facing 'ruin' following the blaze; local news has highlighted the extensive damage [...]

We blogged recently about the role of social media in crisis management; continuing to engage with your social audience is vital for customer loyalty. What happens though when your disaster originates on your social media account? Plenty of big name businesses and political representatives have been stung by the immediacy and freedom of social media. [...]

Social media is not just a fad that businesses can have fun dabbling with, although it may seem that way at times. It has indeed created a channel of communication that allows businesses and corporations to show their less serious side, in fact, it demands it. However, we should be wary of underestimating its power. [...]

The recent fire at the Asos distribution warehouse near Barnsley, South Yorkshire, brought the online-only business to a halt on Friday 20th of June. Although the fashion retailer has begun trading again, the incident gave an interesting example of business continuity in action. The fire, which is being attributed to an arson attack, broke out [...]

On a weekend of great sporting events, including the Grand National and the Boat Race, one of the most notable events was the cancellation of the Sheffield Half Marathon after organisers said that they had been "let down" by their water supplier. Following an initial delay in the start of the event whilst the organisers [...]

Calling BUPA

At what point should businesses be able to move from an incident response and return to Business As Usual?  How quickly should services be returned to 100% capacity?   Widespread flooding has impacted large swathes of southern England, impacting residential areas and businesses alike.  One of the businesses impacted was BUPA who, some weeks on [...]

Something a little closer to home

Our local nursery had a problem with water on Thursday and Friday last week.  The nursery is located on hospital grounds, and has a significant intake of hospital staff children.  On Thursday afternoon, hospital building contractors cut through the water main and, as a result, the nursery water was diverted to the hospital.  A limited [...]

Sony Freeview Fiasco

Thousands of people across Britain have been unable to watch any Freeview channels on their Sony HXD digital video recorders since Friday evening.  Affected customers are complaining that they have wasted hours trying to retune their units and there are even claims that some people have bought replacement recorders.  The problem has been variously attributed [...]