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Business Continuity, Crisis Management & Information Security Solutions

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Derbyshire, SK22 4AA, United Kingdom

The Hull-based telecoms firm, KCOM, has been fined £900k by Ofcom over a failure of their 999 call service back in December 2015.  The 4-hour outage resulted in 74 emergency calls failing, so the fine equates to over £10 000 per call (or £225k per hour)!  Although Ofcom accepted that the root cause of the [...]

Well, another year, and another Business Continuity Awareness Week, and it certainly seems to have slip out with less of a bang than it started!  This year's theme has been Cyber Resilience and, given the world-wide problems with WannaCry, it has certainly been a topical theme! Today's story looks more towards business continuity in a more traditional setting, [...]

A quick summary of the cyber news today, and it is clear that the same key lessons are emerging as have already been noted this week.  Indian restaurant guide, Zomato, is reporting the theft of data of some 17 million users.  From the phrasing in their blog, it appears that they have just found the breach, [...]

Hot on the heels of the massive ransomware attack on 12 May 2017, reports are emerging of ransomware attack on Disney.  Unlike the Wannacry attack, which has impacted over 200,000 computers in 150 countries, the Disney attack has been deliberately targeted, with hackers threatening to release segments of the new Pirates of the Caribbean film [...]

What a start to Business Continuity Awareness Week!  The theme for this year is Cyber Resilience', and the week has started with the investigations and continued fall-out from what has possibly been the world's largest cyber security event which occurred on Friday afternoon. A ransomware attack has spread throughout 150 countries, infecting more than 200,000 [...]

There is widespread coverage of a large fire that has broken out at a research building attached to The Christie.  The fire started at around 10.35, being brought under control shortly before 1500hrs, although still not extinguished. The nature of this incident would test even the most developed and well-rehearsed business continuity plan, from both [...]

Residents of flood-hit areas of Cumbria and Scotland have started their clear-up, whilst Lancaster is still without power, and Lancaster University had brought forward the end of term.  Some 42,ooo homes are still without power, and many businesses are without power and/or have been flooded, including the McVities factory in Carlisle, last flooded in 2005. [...]

Yesterday I queried if the 7 July bombings could really be considered a "black swan" event.  In fact, much of the impressive IT resilience that firms demonstrated in the aftermath of the bombings was a direct result of steps taken in response to the Provisional IRA bombings of the Baltic Exchange (1992) and Bishopsgate (1993). [...]

Yesterday I commented that, at least from my own personal experience, the 7 July bombings had not led to increased interest in business continuity.  That is not to say that the attacks did not have a lasting impact on the business continuity industry; and in today's article I want to look at how the terrible [...]

The forthcoming tenth anniversary of the 7 July bombings in London has attracted much media coverage.  Quite rightly, the TV and press have focused on the plight of survivors and the families of those who were killed; however, the focus of this series of articles is on what the lasting legacy has been for business [...]