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You always hope for some good stories during BCAW; luckily this year is no exception and Lloyds Bank has obliged with a disruption to their website yesterday.  Details are a little unclear (the story doesn't appear to have been picked up in the mainstream media), customers started reporting problems with on-line banking services from about [...]

HSBC On-Line Banking Down Again

For the second time this month, HSBC's on-line banking service for personal customers is unavailable.  However, in contrast to the outage earlier this month, the bank has explicitly stated that this disruption is the result of a denial of service attack.  It is not clear at this stage how long the services will be unavailable [...]

It was HSBC's turn in the spotlight this week after experiencing significant disruption to its on-line banking service, affecting both business and personal banking customers.  HSBC has emphasised that the problems were not the result of any sort of external interference, blaming "a complex technical issue within our systems": it's not clear if that is meant [...]