Practical, Cost Effective and award-winning

Business Continuity, Crisis Management & Information Security Solutions

Phone:

0800 035 1231 (Mon to Fri 9am – 5pm)

36B Market Street, New Mills

Derbyshire, SK22 4AA, United Kingdom

Training

Training from Cambridge Risk Solutions

No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Business Continuity training and exercising is a key element in ensuring that plans work and that they remain up to date as organisations evolve and people within the organisation move.

Whatever the current maturity of Business Continuity Management within your organisation; Cambridge Risk Solutions can work with you to identify your specific training needs. We have extensive experience of delivering all types of Business Continuity training from half-hour briefings to 3-day courses. We also offer specialist Crisis Management and Crisis Communications training.

Business Continuity Awareness Training

Everyone in the organisation must receive some very basic Business Continuity training if the programme is to be truly effective. This can be included as part of employee induction and reinforced by periodic reminders via email and/or intranet. Topics to cover include:

  • The existence of a Business Continuity plan and Incident Management Teams;
  • Summary of any relevant elements of the plan (eg location of DR site);
  • Instructions on what action to take if denied access to the workplace; and
  • Details of how the organisation will communicate with staff during a disruption.

Business Continuity Management Training

Business Continuity Coordinators, and others within the organisation who have responsibility for maintaining plans, require additional training in order to fulfill their duties effectively. Typically this consists of 1 or 2 days of training initially and an annual half-day refresher.

Internal Auditor Training

Many of our clients have an existing Internal Audit Team.  We provide training to these auditors in order that they can encompass Business Continuity within their existing audit programmes, enabling objective internal audits by suitably competent staff.    Typically this consists of up to 1 day of training and subsequent refreshers, as required.

Measuring the Effectiveness of Business Continuity Training

Following any Business Continuity training programme it is important to measure effectiveness to ensure that you are getting value for money and to identify ways of improving in the future. As far as possible, effectiveness of training should be evaluated at the following levels:

  • Reaction – this is the normal delegate feedback on how useful the training was;
  • Learning – this involves testing the knowledge gained from the training;
  • Behaviour – this involves observing people back at work to see if they have changed how they do things as a result of the training;
  • Results – this involves measuring relevant performance indicators before and after training; and
  • Return on Investment – this is the most difficult area to evaluate but ultimately the most useful if it can be achieved.

Follow the links to view details of some recent Business Continuity training projects.

Get In Touch

We are always happy to answer any questions you may have, please either contact us by telephone, or by filling in the form below.

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I have had an extremely positive experience of working with Mr Roberts on two separate Business Continuity projects. Both projects were delivered to time and budget and I would certainly use his services again as and when required.

more testimonials

  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.