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BS 11200:2014 Crisis Management – Guidance and Good Practice

BS 11200BS 11200:2014 Crisis Management – Guidance and Good Practice was published in May 2014, and details best practice for a crisis management response. The standard is a useful single source for crisis management guidance, and replaces PAS 200, which has now been withdrawn.

This standard defines crisis as an ’abnormal and unstable situation that threatens the organisation’s strategic objectives, reputation or viability’, and summarises the key distinctions that make a crisis, as well as suggesting some potential origins and implications. BS 11200 then makes some recommendations for successful crisis management.

Guidance is provided for building a crisis management capability, and also covers aspects such as crisis leadership; decision-making; crisis communications; and training & exercising.

Contact us for assistance with developing your Crisis Management capability in line with BS 11200.

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.