Practical, Cost Effective and award-winning

Business Continuity, Crisis Management & Information Security Solutions

Phone:

0800 035 1231 (Mon to Fri 9am – 5pm)

36B Market Street, New Mills

Derbyshire, SK22 4AA, United Kingdom

Implementing a Business Continuity Management System Case Study

The client imports medical testing equipment, and provides servicing for those instruments as well as critical reagents.  Given the criticality of the products that they sell and the nature of their customers, many of whom are Category 1 Responders under the terms of the Civil Contingencies Act, the client decided that they needed to implement effective business continuity procedures.

Cambridge Risk Solutions were engaged to work with the client to develop a full Business Continuity Management System which would be compliant with ISO22301 and integrate with their existing management systems.  This was complicated by the fact that the company operates to a centrally-held management system, external to the UK, the development of which was not in scope for the project.  One of our consultants worked with the client to develop a business continuity management system which could operate alongside all existing management systems, but was also compliant with the Annex SL framework (http://www.irca.org/en-gb/resources/Guidance-notes/Annex-SL-previously-ISO-Guide-83/).

We worked with the client to develop a comprehensive Business Impact Analysis and Risk Assessment, which helped to prioritise the critical activities and to understand the relationship with key internal suppliers.  We then developed a Business Continuity Plan and Incident Management Aide Memoires to assist with incident response, and this was followed up by the relevant training, testing and exercises.

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  • Business Continuity Planning

    Effective planning that takes into account risk evaluation and business impact analysis, supported by clear and concise crisis management. We work with you to develop user-friendly plans.

  • Business Impact Analysis

    The Business Impact Analysis (BIA) is one of the most important, and least well understood, stages of the Business Continuity Management Lifecycle; we can assist with your BIA.

  • Training and Exercising

    No Business Continuity Management programme is effective without a significant element of training. Moreover, ongoing Crisis Management training and exercising is key. We can provide objective training and exercising.

  • Risk Evaluation and Control

    Risk evaluation and treatment provide a process to identify, prioritise and managing your risks. Cambridge Risk Solutions can assist with risk management for business operational and information security risks.

  • Statement of Applicability

    Which controls do you need to have in place? How do you link your risk assessment process into your SoA? How do you ensure that you have effective controls in place? We can assist with your SoA.

  • Integrated Management Systems

    Management Systems assist with your on-going management, maintenance and continual improvement. We work with you to develop a fully integrated management system, enabling certification to ISO 22301 and ISO 27001.